All purchases from are backed by our 14 Day Money Back Guarantee. If, for any reason, you are not happy with your purchase, please contact us within 14 days of delivery to organise a product return so you may receive a refund of the purchase price.

To receive a full refund for change of mind, you must ensure that your product is:

  • In its original packaging and unopened
  • In a saleable condition
  • Item/s must not be used
  • Returned to our Melbourne warehouse at your cost

If your ordered product proves to be faulty, please contact us about a warranty claim at